Sharepay Privacy policy
Understanding This Policy
Welcome to SharePay's Privacy Policy.We value your online privacy and security, and we are committed to providing you with information about our practices for collecting, using, and disclosing personal information through our website and services. By using SharePay, you agree to the practices set forth in this policy.
Overview
SharePay is a platform intended to facilitate the management of expenses among various groups of people. You can decide with whom you want to share expenses and what expenses should be part of a particular group or between two people. Once an expense is entered in the platform, only the people involved in the particular expense or group will have the ability to view the details of the particular transaction or expense. Users of the platform who are part of a particular expense may have the ability to edit or manage the expense depending on the platform's ability. Expenses entered in the SharePay platform are not publicly accessible.
To use the SharePay platform, you may need to register with us by providing the following registration details: name, email address, or phone number. These details enable us to create and manage your account with us, communicate with you whenever necessary, and enable other users of the platform to interact with you. These details also enable you to securely access the platform using different devices.
Aside from the information you provide, we may also collect certain information, such as device types, browser types, and activity. This information is used for security purposes, to prevent unauthorized access, and to improve the performance of the services. We may also use information on how users use the services to improve the services.
At SharePay, we do not share and sell users' information with third parties for marketing purposes. We share information with third parties who help us run the services and where required by law. Users also have the option to configure the settings for notifications.
The countries that the company and its service providers might be operating in could be more than one. Hence, the information provided could be processed and stored in more than one country. Therefore, it is agreed that the user of the service has agreed that the information provided could be processed and transferred to any country that the company is operating in.
The service provided by SharePay is not intended to be used by children who are less than the age of 13. Hence, the company does not knowingly collect personal information from children who are less than the age of 13.
Data We Collect and How We Use It
Information You Provide to Us
When you create an account with SharePay, you may provide information such as your name, email address, phone number, and login credentials. This information is used to create and manage your account and allow other users to interact with you within the platform.
User-Generated Content
Users may provide information related to shared expenses such as group names, payment records, notes, receipt images, or reminders. This information is shared only with the users involved in that expense or group.
The Way You Use Our Service
We collect information about how you interact with SharePay, including the features you use and how often you access the platform. This helps us improve the functionality, reliability, and performance of our service.
Information Shared by Others
Other users may share expenses or group information with you using your email address or phone number. In such cases, SharePay may store this information within your account according to your preferences.
Device and Location Information
When you access SharePay, we may collect device information such as your browser type, device type, IP address, and approximate location. This information helps us maintain security and improve the service experience.
Billing Information
If you subscribe to SharePay premium services, we may collect billing details such as payment information, billing address, and transaction records. This information is used to process payments and manage subscriptions securely.
Third-Party Integration Information
If you choose to connect third-party services with SharePay, we may receive limited information from those services to enable the integration. This information is used only to support the requested functionality.
Information From Other Sources
We may obtain limited publicly available information about users to assist with support requests, fraud prevention, or service improvements. This information is used only for legitimate operational purposes.
Other Information
Users may provide additional information such as feedback, comments, or support requests. We use this information to improve the platform and respond to user inquiries.
How We Use Your Information
SharePay processes user information to operate, support, and improve the service. This includes managing accounts, recording expense transactions, responding to support requests, and preventing fraud or unauthorized activity.
How We Share Information
Vendors and Service Providers
SharePay works with trusted service providers that assist with hosting, analytics, payment processing, and technical support. These providers are required to protect your information and use it only for service-related purposes.
Legal Requirements
We may disclose information when required by law, legal process, or regulatory obligations. This may include responding to court orders, fraud investigations, or security concerns.
Business Transfers
If SharePay undergoes a merger, acquisition, or asset transfer, user information may be transferred as part of that transaction. The new organization will continue to protect the data under this Privacy Policy.
Non-Identifiable Information
We may share aggregated or anonymized information that does not identify individual users. This information may be used for research, analytics, or improving the service.
Security
SharePay uses administrative, technical, and organizational measures to protect user information. While we take reasonable steps to safeguard data, no internet-based system can guarantee complete security.
Cookies
SharePay may use cookies and similar tracking technologies to maintain sessions, analyze traffic, and improve platform performance. Users can control cookie preferences through their browser settings.
Choice and Access
Access to Your Information
Users can access, review, or update their personal information through their account settings. If assistance is required, users may contact SharePay support.
Communication Preferences
SharePay may send service-related emails such as account notifications or updates. Users can manage optional communications through their account preferences.
Closing Your Account
Deactivation or Deletion
Users may deactivate or permanently delete their SharePay account through their account settings. Deleting an account removes personal information from the platform, though shared transaction records may remain visible to other participants.
Data Retention
SharePay retains personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, or prevent fraud. After this period, data may be securely deleted or anonymized.
Legal Basis for Processing
SharePay processes personal data only when a lawful basis applies, such as user consent, contractual necessity, legal obligations, or legitimate business interests like maintaining security and improving the service.
Changes to This Privacy Policy
SharePay may update this Privacy Policy periodically to reflect changes in services or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.